Return & Exchange Policy

Found a defect on your apparel or accessories after received? No worries!

We guarantee to compensate with a new piece when you return it to us within 7 days from the receiving day. However, no exchange is allowed after 7 days’ period.

Below are the type of issues that entitled for an exchange for a new product:

  • Defect on the product.
  • Wrong Word/Number/Graphic/Size/Sleeve/T-shirt Colour from OUR side.

Items must be returned unwashed and with all tags attached. Sincerely apologize there will be no compensation if the defect is due to typing errors or wrong details given BY CUSTOMER during order process.

RETURNS PROCEDURE

  1. Contact our Customer Service team through WhatsApp or Facebook.
  2. Post the defected item(s) to the nearest POS Office to Click Apparel office (Don’t forget to keep the consignment note)

To: Click Apparel

Contact numbers: 0177719304

5-01, Jalan Sagu 14, Taman Daya, 81100, Johor Bahru, Johor, Malaysia

  1. Inform our Customer Service team regarding to the tracking code and the amount of postage fees. (attach with consignment note and receipt of postage).
  2. We will process the new item(s) after receive the defected shirts and takes at least 5-7 working days for repost.